SMS Terms

The Repair Factory (operated by Green-Light Communications Inc.) sends text messages about your repair from 1-800-643-0508.

What we send

Repair status updates, quotes and estimates, parts arrival notices, and pickup notices for devices you have left with us. We do not send marketing texts.

How you sign up

You give us your mobile number when you drop off a device or submit a repair or contact request, and agree to receive repair updates by text.

How often

Message frequency varies with your repair, usually a few messages per ticket.

Cost

Message and data rates may apply.

Opting out

Reply STOP at any time to stop receiving texts. You will get one confirmation and no further messages. Reply START to sign back up.

Help

Reply HELP, email help@repairfactory.ca, or visit us at 507 Vernon Street, Nelson, BC V1L 4E9.

Privacy

We never sell or share your mobile number with third parties for marketing. See our Privacy Policy.

Mobile carriers are not liable for delayed or undelivered messages.