Professional computer support. Online.

Here is how Repair Factory remote support works.

Technician providing remote support

1. Contact us: 1.800.643.0508

Call, text, email, or use the contact form. We can help now or call you back. Hours: 9:00am – 6:00pm PST.

2. Describe the problem

Viruses, printers, conference calls, drivers, WordPress — if it runs on a computer, we can usually help.

3. Watch us fix it

You download a small, temporary remote desktop tool. We share your screen and fix the issue while you watch.

How does it work?

A small temporary program is downloaded to your computer, tablet, or phone so our technician can see what you see — safely and only for the session.